The resources provided are those of current and past Community Care Corps grantees and do not necessarily reflect the official views or, nor are endorsed by the Community Care Corps partner organizations, ACL/HHS or the U.S. Government. Individuals and organizations viewing this information will need to research and evaluate each resource to determine its appropriateness for their programs.

CiviCRM: https://civicrm.org/

  • CiviCRM-CiviCRM is a cloud-based, open source constituent relationship management (CRM) system developed specifically to address the needs of nonprofit, civic sector and association-based organizations. Because CiviCRM is open source, it’s highly customizable and free to use and develop. CiviCRM offers a variety of tools such as online and offline fundraising, grant tracking, event planning, donor and member management, advocacy campaigns, case management, communications and bulk email and more. CiviCRM stores all data, contact information and event history at one central place. Individuals can sign up for their membership, renew subscriptions, make donations, receive notifications and more. CiviCRM offers 40+ reporting templates to create custom reports.

Civic Champs: https://www.civicchamps.com/

  • On this site, volunteers can complete applications which your organization can then review. Volunteers can log hours and provide status updates using the app on their phones. Your organization can also use this platform to send text messages to volunteers. This site syncs with a variety of customer relationship management software systems.

Assisted Rides: https://assistedrides.com/

Better Impact: https://www.betterimpact.com/

Helpful Village: https://www.helpfulvillage.com

  • Helpful Village is the EASY-to-USE Volunteer Management platform powering the majority of Age-Friendly Villages in America/Canada. On this platform, volunteers help Older Adults Age-in-Place with a little help from their neighbors. Volunteers can easily find opportunities to volunteer according to their skills using their mobile phones or desktop computers. Your organization can also use this platform to send text messages to volunteers. Helpful Village offers smart reports that will offer your organization important operational and strategic information.

Excel:

Google Sheets:

MS Forms:

SurveyMonkey: https://www.surveymonkey.com/

Google Forms:

Mon Ami: https://www.monami.io/

  • This platform allows your organization to tailor an embedded application to meet your specific needs. It provides a centralized phone number for volunteers and care recipients who do not wish to use their own phone number during interactions. Use of this app provides you with information to get a sense of how long volunteers and care recipients are interacting by phone. It is recommended that you identify a customer service representative who will be invested in you to help you get the most from the software.

Microsoft Intune:

  • What Is Microsoft Intune and How Does It Work?
  • Use of this application allows you to remotely manage loaned technology devices. When a care recipient, family caregiver or volunteer has a tech issue with a loaned device, the coordinator can log into the device through this application and help troubleshoot and repair as needed.

VolunteerHub: https://volunteerhub.com/

VolunteerMatch: https://www.volunteermatch.org/

Idealist: https://www.idealist.org/en

  • A social impact job board

Google Voice: https://voice.google.com/

  • Google Voice gives you a phone number for calling, text messaging, and voicemail. It works on smartphones and on computers, and syncs across your devices so you can use the app in the office, at home, or on the go. This allows volunteers to avoid sharing their personal contact information with care recipients.

Spedsta: https://spedsta.com/

  • A web based transportation scheduling, dispatch and routing software that does not require a phone app.